World Travel Holdings Selects Logi-Serve Assessment to Help Identify Top Sales and Service Candidates
- Rita Thomas
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World Travel Holdings, the world's largest cruise agency and award-winning leisure travel company, has selected the Logi-Serve assessment tool to help it identify candidates for sales and service roles across its nationwide network.
World Travel Holdings chose Logi-Serve after months of research based on its track record of success and its application of best-in-class science to the hiring and development process.
Logi-Serve's assessment measures nine sales- and service-related competencies to enable it to predict sales and service excellence.
"Our objective is to ensure our customers are served by exceptional talent who can deliver a remarkable customer experience," said Loren Kennedy, Vice President of Human Resources at World Travel Holdings. "Logi-Serve brings scientific rigor, innovation and flexibility to ensure we identify outstanding employees who live up to our purpose and values."
Eric Krohner, founder and CEO of Logi-Serve, said: "Sales and service organizations increasingly recognize Logi-Serve's ability to go beyond predicting job fit, to identify those who provide financial impact and align with cultural values. We look forward to working with World Travel Holdings to help them achieve and exceed their expectations."
About World Travel Holdings
World Travel Holdings is the world's largest cruise agency and award-winning leisure travel company with a portfolio of more than 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, hotels, resort vacations, cars and luxury travel services, World Travel Holdings has a vast portfolio of licensed private label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations. The company also operates a top-rated travel agency franchise and the country's original host agency, and is consistently recognized as an industry leader in work-at-home employment. Its global presence includes operating multiple cruise and vacation brands in the United Kingdom.
Logi-Serve is rapidly distinguishing itself as the market's leading assessment innovator for companies seeking to predict customer service ability, enhance customer experiences, increase sales and build a culture of sales and service excellence. Through patent pending science and tools that pose questions based on story-boarded scenarios, its use of advanced response gathering technology and a validated competency framework, Logi-Serve offers the market's most direct link to predicting and shaping business outcomes.
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